Other Inquiries
We are often asked questions about areas outside our authority. So we developed this page to help you find the information you're looking for as quickly as possible.
Please click on the links below to find out if these agencies or City of Calgary departments can assist you.
Bylaw Services
Calgary Airport Authority
Calgary Police Service (Non-emergency 403-266-1234)
Calgary Roads
Calgary Transit
Development & Business Approvals
Fire Department
Law Department
Livery Transport Services
Office of the Aldermen
Parks Department
Provincial Court
Provincial Traffic Court
Recreation Department
Registries
Alberta Services
• Apparent abuse of handicap parking permits.
Contact: Alberta Services
Phone: 403-267-6462; Fax: 403-297-8982
Website: www.servicealberta.gov.ab.ca
Animal Services
• Pets or livestock in vehicles or trailers
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Bylaw Services
• Derelict vehicles or other types of vehicles in backyards/unsightly premises
• Noisy vehicle started up on private property
• Electrical cord running across sidewalk to RV or trailer
• Vehicle leaking small amounts of fluid
• Graffiti complaints related to non-CPA facilities
• Commercial vehicle restriction by registered gross vehicle weight
• Large truck concerns other than being overweight
• Construction equipment (e.g., backhoes, bobcats, etc.) parked on the street
• Garbage containers on the street
• Businesses operating in residential areas causing extra vehicles in neighbourhood
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Calgary Airport Authority
• Airport parking costs and procedures
Contact: Calgary Airport Authority
Phone: 403-735-1200
Website: www.calgaryairport.com
Calgary Police Service (Non-emergency 403-266-1234)
• Stolen or suspicious vehicle
• Complaints about neighbours vandalizing vehicles
• Individual(s) living in vehicle/trailer on street
• Large truck concerns other than being overweight in relation to registered GVW (gross vehicle weight)
Contact: Calgary Police Service
Phone: 403-266-1234
Website: www.calgarypolice.ca
Calgary Roads
• Installation/Maintenance/Alteration/Removal of traffic control devices (signs)
• Questions about Street Use Permits/Hoarding Permits or about how to obtain them
• Requests for truck route maps and permits
• How does road maintenance work? (street cleaning, road grinding, road paving, painting)
• Inadequate notice given prior to road maintenance
• Proposed designation (or removal) of Accessible Parking (Handicap) stall on street in residential area or in commercial district
• Establishing a Residential Parking Permit zone or adding parking restrictions to an existing zone
• Proposed amendments to City of Calgary Traffic Bylaw or City of Calgary Parking Bylaw
• Is this strip of pavement considered part of private property or is it public roadway/alley?
• Queries from other municipalities or university or college students seeking parking related information that is not directly in the CPA’s domain
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Calgary Transit
• Park and Ride Lots: size of existing facilities, why are there not more facilities, fees for use of facilities, levels of security at facilities, maintenance of those facilities, fare evasion enforcement
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
• Pay for parking at Calgary Transit Park and Ride Lots click here.
• Monthly parking permits for Fish Creek - Lacombe station click here.
Development & Business Approvals
• Unloading of goods from vehicles on private property, causing problems for other business owners
• Is my neighbour’s driveway a ‘legal’ driveway?
• Trailer or RV resting in neighbour’s driveway
• Required number/size of designated Handicap parking stalls for commercial facility or apartment complex
• Required number/size of parking spaces required for commercial facility or apartment complex
• Child care facility permits
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Fire Department
• Vehicle leaking large amounts of fluid
• Hazardous propane powered vehicle in parkade
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Law Department
• Proposed amendments to City of Calgary Traffic Bylaw or City of Calgary Parking Bylaw
• Damage claims
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Livery Transport Services
• Taxi related questions
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Office of the Aldermen
• Who is my alderman?
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Parks Department
• Tree pruning to maintain visibility of signs
• Possibly ‘abandoned’ vehicles or otherwise illegally parked vehicles resting on Parks property
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.
Provincial Court
• Questions related to non-moving violations
• Parking tags or Parking Infraction Notices that are past First Appearance Court Date
Contact: Calgary Courts Centre
601 5th Street SW, Calgary AB T2P 5P7
Website: www.albertacourts.ab.ca
Provincial Traffic Court
• First Appearance Centre assessments of cases involving mitigating circumstances or compassionate appeals
• Moving vehicle ticket payment
• Not guilty pleas, court appearances, adjournments, court date changes, record of all outstanding convictions
• Payment of fines
Contact: Calgary Courts Centre
601 5th Street SW, Calgary AB T2P 5P7
Website: www.albertacourts.ab.ca
Recreation Department
• Possibly ‘abandoned’ vehicles or otherwise illegally parked vehicles resting on Recreation property
Contact: City of Calgary
Phone: 311
Complete the 311 Online Contact Us / Feedback form.